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Shipping Information

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This is copyright protected © Endless Skys, Pennie McCracken

As we offer custom backs for all our tarot decks, each deck is made to order. Once complete your deck(s) will be shipped to you directly from the printer with tracking. Please allow 2 - 6 days for manufacture. 

USA - Orders are shipped to the US warehouse at which point they are then mailed out via USPS priority mail with tracking.

For all other countries your order will be shipped via UBI Parcels, DHL Ground or HK Post depending on your location. Once it reaches your country it will be mailed, with tracking, via Expedited Parcel or Registered Mail, depending on your postal service. Customs and duty fees may apply which are the responsibility of the buyer.

Due to the impact of COVID-19 I am unable to provide an ETA for delivery. All orders are shipped with tracking numbers, however please allow additional time for your package to arrive. We are also unable to ship to some countries at this time.

Shipping Rates with tracking:

Free Shipping
United States, China, Hong Kong, Japan, Singapore

$4.99 Shipping
Australia, Canada, Iceland, India, Mexico, New Zealand

$9.99 Shipping
Austria, Belgium, Denmark, Finland, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, Sweden, Switzerland, Spain, Turkey, United Kingdom

$12.99 Shipping
Everywhere else

These are approximate delivery times:

USA - 10 - 12 business days
Canada - 10 - 24 business days
Australia & New Zealand - 16 - 32 business days
Most of Europe - 18 - 20 business days
Japan - 15 - 17 business days
Singapore - 16 - 32 business day
China - 12 - 14 business days

If your country is not listed above please contact me and I will be able to tell you if we are currently able to ship to you, and if so, how much it will cost.

Welcome to Endless Skys!

Returns and exchange details:

It is important to us that you are happy with your purchase so we offer a 7-day satisfaction guarantee. If you are not happy with your purchase for any reason, please contact us within 7-days for the return address to our studio in Canada. The buyer is responsible for the return shipping costs. A full refund (MINUS any shipping costs for outside the USA, plus a 15% restocking fee) will be given once the returned item has been received at the studio. Please note the item must be in its same, unused, original condition and shipped back to us in the same shipping container for protection.

Example of refund:

Cards returned from the US:  Price of deck $55 - (shipping fee ($0) +15% of original cost $8.25) = total refund = $46.75

Cards returned from Canada:  Price of deck $59.99 - (shipping fee ($4.99) + 15% of original cost $8.25) = total refund = $46.75

Until you are sure you are completely happy with your cards please handle with care as they have to be returned in salable condition to qualify for a refund. We thank you for your understanding.